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Support

Last updated: 2026-11-14

A question, a problem or a wrong event? Email support@rush.cab from your account’s email address, with your phone model and a screenshot if possible. We usually reply within a few business days.

I can’t find my subscription

Sign in with the same account you used to buy, then tap “Restore purchases” on the subscription screen. Access is verified with Apple or Google.

Cancel or change plan

In the app: Profile → Manage subscription. You can also use your store’s subscriptions page: App Store (apps.apple.com/account/subscriptions) or Google Play (play.google.com/store/account/subscriptions). Lifetime does not renew, so there is nothing to cancel.

Refunds

In-app purchases are charged by Apple or Google, so refunds are requested from them (reportaproblem.apple.com for Apple, your Google Play order history for Google). For a web subscription, email us.

Delete my account

In the app: Profile → Delete account, or at rush.cab/account. Deletion is permanent. It does not cancel an Apple or Google subscription: cancel it in your store first.

An event or area looks wrong

Estimates rely on public sources and can be wrong. Send us the place, date and time: it helps us fix the sources.

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